FAQ

You can use the Nassma Massager as often as you like. For best results, it's recommended to use it daily, especially after strenuous activities. Listen to your body; if you're feeling sore or tense, this massager can provide immediate relief. Just remember to keep sessions to about 15-20 minutes for optimal comfort.

Yes, the Nassma Massager is designed for everyone, regardless of body type. Its ergonomic design ensures a comfortable fit, allowing it to effectively target various muscle groups. Whether you’re tall, short, or somewhere in between, you can adjust the settings to find your perfect massage experience.

While the Nassma Massager is gentle enough for most areas, it's best to avoid using it on extremely sensitive spots or areas with acute pain. Begin with lower intensity settings if you're concerned about sensitivity. Always pay attention to your body's signals and adjust accordingly for a comfortable experience.

We stand by the quality of our product. The Nassma Massager comes with a one-year warranty covering any manufacturing defects. If you encounter any issues, please reach out to our customer service team, and we’ll ensure your problem is resolved promptly. Your satisfaction is our top priority.

Our average delivery time is 5 to 10 business days depending on your location. You will receive a tracking number as soon as your order is shipped.

If you have any questions or concerns, you can reach our customer support team via email at contact.mynassma@gmail.com or by using the contact form on our website. We aim to respond within 24–48 hours.

Cleaning the Nassma Massager is simple! After each use, wipe the surface with a soft, damp cloth to remove any sweat or residue. Avoid using harsh chemicals or submerging it in water. This will ensure your massager remains in top condition for your next relaxation session.

You have 14 days after receiving your product to request a return. The product must be in its original condition. Please contact our support team to initiate the process.